Category Archives: Management & Strategy

The Advanced Certificate for the Executive Assistant: ACEA® Online

Ken knowledge International is pleased to announce that, The Advanced Certificate for the Executive Assistant: ACEA® is now available LIVE Online!

July 6, 8, 14, 15, 21, 22, 29 @ 01:00-05:00 (UTC) @ 9:00am to 1:00 pm Singapore Time

Standard Rate USD 2,299 | Early Bird Rate USD 1,999

This is a groundbreaking, globally recognised, certified training program for the modern day Executive Assistant. Over 1000 Executive Assistants have now participated in this globally recognised programme. This is a world-leading intensive and interactive 5-day Executive level training programme, that equips current and aspiring Executive Assistants with the skills and knowledge they need to become true “Business Partners”.

To succeed in their role in modern times it is now imperative that the Executive Assistants have a deep understanding of ‘the business’ and their Executives’ role & responsibilities. Organisations are looking for Assistants that possess “Executive Level” business acumen and skills now more than ever.

Uniquely delivered, this qualification focuses on delivering a fundamental conceptual understanding of business and organisations as well as practical skills. This course is marketed in partnership with BMTG (UK) Ltd.

Do contact our sales consultant at for more information!

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GDPR & Data Protection Certification 23, 25, 30 August & 1 September 2022

Simplifying the Day-to-Day Legalities of Compliance, Documents and Data Protection 23rd, 25th, 30th August & 1st September 2022 LIVE INSTRUCTOR LED ONLINE TRAINING ( Examination 8th September 2022) (4th Repeat Session)

Data protection and information governance are at the heart of every organisation be they private, public or commercial. Good governance is vital to protect personal data, protect the organisation and protect the employee processing that information.

Complying with data protection legislation and observing ethical standards of processing is good for business, it raises the trust level of clients, improves efficiency, prevents adverse publicity and avoids financial sanctions from global Regulators – in short Good governance is good for business and your profitability.

The General Data Protection Regulation (GDPR) is one of the European Union’s flagship pieces of legislation and is the de-facto global standard in data protection. Understanding the GDPR and recognised industry best practice in terms of information governance and asset management provides an excellent foundation in the gold standard of managing personal data from a privacy, security and confidentiality point of view.

This unique course has brought together a number of well-established and researched but usually separate and distinct courses to offer you the opportunity to both enhance your existing knowledge and gain new knowledge in data protection and information governance.

 This new combined course consists of a certified exam together to demonstrate your newly acquired knowledge in data protection, together with a certificate of attendance for the information governance workshop elements. which are knowledge tested with a set of multiple choice, questions to ensure knowledge transfer.

Learning is enhanced using real-life scenarios, group discussion, revision and course books.  For In –House  training, content can be tailored to client’s very own specific individual requirements.

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Best Practices in Maintenance & Reliability Excellence – 15th to 19th August 2022

Reliability at any facility is a must if we want to remain competitive in the world market place.  This is a 5 Day, fun and highly interactive program designed and delivered to build an attendee’s knowledge on global practices regardless of the learner’s starting point.  The course covers the salient points and knowledge based as outline and defined by SMRP.  The range of course discussions follow the arc of high level understanding from establishing a sound business case to budget effectiveness to exceptional maintenance practices and is not restricted to Maintenance Personnel only.  This workshop that will prepare participants to take the CMRP Certification after attending the training, should they wish to proceed.

Join us from the 15th (Mon) to 19th (Fri) August 2022 8:30am to 2:30pm GMT+8 Singapore Time (4th Run) and be equipped with the following comprehensive Maintenance and Reliability Framework

  • Business and Management − translating the business goals of an organization into maintenance and reliability goals
  • Manufacturing Process Reliability − ensuring that maintenance and reliability activities improve the production process
  • Equipment Reliability − both assessing the current equipment capabilities and determining the appropriate actives necessary to ensure the equipment can deliver on its intended capabilities
  • Organization and Leadership − ensuring a well-led, highly engaged and capable maintenance staff and team
  • Work Management − includes in-depth discussions and exercises on maintenance activities

CMRP 2020

Do contact our sales consultant at for more information!

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Permit to Work & Control of Work – 30 May, 1, 6, 8 June 2022 – Live Online Training

The question which faces many of those in the process industries is whether their plant, process or operation is “safe”.  This “safety” is concerned with the individual workers (such as slips and trips), or otherwise referred to as occupational safety, and also the potential damage if anything should go wrong with the plant or process itself, that is, process safety.

Permit-to-work (PTW) refers to management systems used to ensure that work is done safely and efficiently. These are used in hazardous industries and involve procedures to request, review, authorize, document and most importantly, de-conflict tasks to be carried out by front line workers. Permit to work is an essential part of control of work (COW), the integrated management of maintenance processes. Control of work is made up of permit to work, hazard identification and risk assessment, and isolation management.

 By attending this workshop delegates will

  • Gain an appreciation of PTW and COW, use and application of permits and related risk assessments
  • Develop an understanding of the essential elements that are required in PTW and COW program
  • Develop a knowledge base from real world experience on energy isolation techniques

Who Should attend:

Managers, engineers and technicians, PTW Coordinators in chemical plants, petrochemical plants, petroleum refineries, and maintaining safety management systems, those with an interest in Safety including Safety Managers and Directors.

Come Join us from the 30th May, 1, 6, 8 June 2022 from 8:30am to 12:30pm Singapore Time GMT +8 for this Live Online – Practical Training

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IFRS 17 for Insurance Contracts – 25th & 26th April 2022 – London Session

The workshop provides an overview of the International Financial Reporting Standards (IFRS) 17 on Insurance Contracts and in-depth discussion on its implementation and impact.

The IFRS 17 Insurance Contracts is focused on giving a better understanding on risk exposures, profitability and financial position of companies dealing with insurance. These standards fundamentally change the accounting and reporting practices and therefore are a challenge to the insurance industry and professionals.

The correct adoption of the standard promises organisations many benefits, including enhanced investor confidence, greater consistency and transparency of financial reporting, as well as the ability to compare financial information from companies around the world. This 2-day session will ensure you get a detailed insight into this new standard and the implementation challenges involved and would include among others:

1) Overview of IFRS 17 on Insurance Contracts

2) Getting a detailed understanding on implementation and application of the            financial reporting standard

3)  Illustration and examples on the accounting and presentation aspects of the standard

4)  Disclosure requirements of the standard

5)  Assessment of the impact of new standard on various financial statements and financial metrics.

6)  The course accrues CPE credit from NASBA (USA) that not only signifies the international quality of the program but is recognised by many professional bodies and organisations for structured and unstructured CPE credit.

The delegates will not only learn about the international financial reporting standard (IFRS) 17 on insurance contracts but will be specifically sensitised on implementation issues and challenges. The delegates will be able to discuss various case studies on aspects to practically applying the standard.

Join us on the 25th & 26th April 2022 in London from 9:00am to 4:30pm.  Participants will also earn 12 CPE credits (in the Field of Accounting).

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Build Meaningful Trainings like a PRO – 17, 18, 20, 23, 25 & 27 May 2022

You don’t need a degree in adult education to create excellent trainings. By engaging in this workshop, and with the Adult Teaching Toolkit and other resources, you will be able to develop trainings like a pro. This intensive 2-week workshop (meets three sessions each week (our first week we will meet Tuesday-Wednesday-Friday; our second week Monday-Wednesday-Friday) online via Zoom is devoted to helping you develop your capacity to create learner needs assessments, build a professional draft for a training that is based on identified needs. An Adult Teaching Toolkit and a Meaningful Training Template Planner will be provided to each participant, who will then select from a menu of strategies as they develop a plan to identify learning needs, and then create a plan to deliver training within their targeted organization. The facilitator will guide participants as they utilize a Backwards Design to create a holistic training program that will identify measurable outcomes, along with all of the training’s critical components (including module-level objectives, curriculum content, activities, & assessments) being aligned to achieve those established course-level outcomes.

As a result of participating in this workshop the successful learner will be able to:

1. Identify how to assess the learning needs of a group of potential learners.

2. Design a training plan that aims to meet those identified learning needs.

3. Develop a high-level training map according to a Backwards Design.

4. Develop module-level objectives, activities, & assessments that are aligned and aimed to achieve the established  course-level outcomes.

5. Identify online tools that promote learner engagement & delivery of online presentations.

6. Describe “continuous improvement” and its value in developing training.

7. Utilize the Meaningful Training Template Planner to create a succinct presentation that describes the needs,  outcomes, objectives, activities, & assessment strategies for training that you will propose (i.e. designed to be delivered to stakeholders in a given organization).

These outcomes are measurable by way of project assignments, activities, and final presentation. All scoring is based on rubrics  that identify criteria and expectations. These rubrics are embedded within each assignment and are also outlined within the Canvas “Start Here” module.

Course Requirements and Expectations

Attendance & Participation: As an adult learner in this class, you are a co-creator of the content of this course. To bring meaning to the workshop you are asked to participate in discussions, group work, and other class activities. We encourage you to attend, participate, and engage in the activities each day. Your absence forfeits the opportunity from others to learn from you.



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Leadership & Self Discovery Part 1 – 21, 22, 25 & 26 April & Part 2 – 16 to 19 May 2022

In this 2 Parts 4-Half day leadership and self-discovery program, participants will be focusing on the principles of leadership and the importance of one’s personal life in their leadership. In dealing with self-leadership and discovery, participants will also be focusing on fifteen areas that all great leaders must understand and implement to be successful throughout this course.

This program’s underlying program is that leadership can be learned and continuously improved by practicing the fail-safe strategies outlined in this course. These are some of the analytical and technical skills that participants must master to be an effective manager. However, this program does not stop there, as it takes participants beyond management. It shows them step-by-step how to master the fundamentals needed to initiate and sustain healthy relationships with team members through coaching, associate development, and multiculturalism, as leadership in today’s global market must extend across borders.

This course also covers any organization’s everyday challenges – challenges such as global competition, change, downsizing, restructuring, and employee retention, as they will become increasingly acute throughout the world as we move into the twenty-first century. When people are appropriately led, there are no insurmountable challenges because their creativity, loyalty, job satisfaction, and commitment increase dramatically.

Who Should Attend and Prerequisites

This course is for every supervisor, manager, and business leader in charge of leading teams and organizations who want to improve their leadership skills through self-discovery and best practices. Participants can take advantage of this course, whether newly appointed supervisors, the owner of a small business, a large organization’s manager or a global organization’s chief executive. This course is NOT a lecture but a very interactive approach to leadership and self- discovery.

What You Will Achieve (Specific Objectives)

By the end of this course, participants will achieve the following results:

■  Increase their knowledge of leadership principles and how they apply to their specific responsibilities

■  Intensify their leadership presence by helping them become more effective, proactive, and result-oriented

■  After taking a few assessment tools, learn specific skills and techniques to utilize change, to resolve conflict, and to increase the productivity and morale of their subordinates and coworkers

■  Gain support and commitment from subordinates by inspiring them to achieve results and be more self-directing, and by guiding them to seek more leadership responsibilities, and

■    Enjoy being a leader

So join us Part 1 from 14th - 17th March 2022  & Part 2 11th – 14th April 2022 @ Singapore Time (GMT +8) 8:30am – 12:30pm LIVE ONLINE TRAINING ON ZOOM

For more information, please contact


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Getting Value Out of Data and Analytics – 28, 29, 31 March, 5 & 6 April 2022

Analytics are at the core of every business…and if they aren’t yet…they need to be. The goal for all of our modules, is immediate deployment of key learnings and approaches for fast business value.

These sessions are created to provide a broad-based understanding of analytics and using them in your organization

  • “How do I make tangible progress in analytics across my large and sprawling organization?”
  • “How do I get started?
  • “What tools, technologies and data do I need?”
  •  “How do I use them?”

Whether just beginning, having some experience or looking to lead your organization to the next level, there are topics to improve capability, skills and analytic mindset.

A basic understanding of the eco-system for developing analytics is required before taking deeper dives into target topics from analytic strategy through areas of focus in data through managerial topics of goals & structures, identifying risk areas and the importance and aspects of analytic culture.

Programs are set-up for adult and professional learners, with a focus on interactivity, discussion and sharing of industry examples

Groups are small and intimate to foster specific and targeted discussion

Who should attend: Executives, managers and practitioners in business, government or non-profit

Designed for executives and practitioners, these modules address major concepts related to the topic, industry examples, a model by which to begin integrating and deploying these concepts, and, where applicable, a roadmap or exercise to phase improvement over time.


  • Concepts
  • Industry best practice examples
  • Frameworks where applicable
  • Open discussion with Q&A
  • Pre-reading may be required

Join us on 28, 29, 31 March, 5 & 6 April 2022 8:30am to 12:00pm Singapore Time GMT +8 LIVE ONLINE TRAINING on ZOOM

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Project Risk Management 23 – 26 May 2022

Every project manager professional understands risks are inherent in projects. No amount of planning can overcome risk or the inability to control chance events. Plans are essentially lists of things to do. More often than not, what is missing from plans is a serious consideration of what can go wrong. In the context of projects, the risk is the chance that an undesirable event will occur and the consequences of all its possible outcomes. Thus, this four-day course aims to understand how risk management attempts to recognize and manage potential and unforeseen trouble spots when a project is implemented.

This 4-half day course is focused on risk management techniques and best practices through the use of lectures, video clips, small group case studies, and discussions, as well as hands-on simulations geared towards identifying as many risk events as possible (what can go wrong). Participants will learn how to minimize the impact (what can be done about the event before the project begins), managing response to those events that do materialize (contingency plans) and providing contingency funds to cover risk events that emerge.

This program is not a classroom lecture. Participants will work in teams to plan a real-world risk management project. The team environment amplifies and accelerates participants learning. It also prepares participants to manage their projects in the work environment. This course also allows each team to build an individual project risk management idea from design to completion, emulating the project management life cycle. This course is 100% compliant with the Project Management Institute’s (PMI’s®) current PMBOK.

 Who Should Attend and Prerequisites

This course is primarily designed for professionals who have or will be assigned project risk management responsibilities; project managers, project leaders, or anyone performing in those roles or soon perform in those roles. This course can be customized to many industries.

As prerequisites, participants should have basic management skills, be involved, or plan to become involved with project management. Participants should also understand basic accounting and budgeting skills, which will be utilized in budgeting project risk management costs and practical exercises during the course.

What You Will Achieve (Specific Objectives)

By the end of this course, participants will achieve the following results:

■      A clear understanding of the project risk management process

■      The ability to assess project risk through PMI’s PMBOK’s four-steps process:

  1.   Risk Identification
  2.   Risk Assessment
  3.   Risk Response Development

■      Contingency Planning

■      Contingency Funding

  1.   Risk Response Control

■      Change Control Management

Join us on 21st (Mon) to 24th (Thur) March 2022 @ Singapore Time (GMT +8) from 8:30am to 12:30pm LIVE ONLINE ZOOM TRAINING

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Introduction to Islamic Banking – 20 to 22 April 2022 – London Session

Usage of Islamic finance products in the global financial system is progressing rapidly. The Islamic banks are offering an expanding range of services and products to corporates. This workshop provides financial managers an overview of how Islamic banking products can be considered as an alternative to conventional banking products. finance. It explains the structure, and use of the Islamic banking products in the areas of trade finance, working capital finance, loan syndications, guarantees, letter of credit, etc.

As the global economies recover, the size of global Islamic banking assets is projected to be USD 2.44 trillion by 2024. Contrary to popular belief, this growth is not limited to the middle east and southeast Asia region. Islamic banking products have seen rapid expansion in USA as well as Europe. Large banks and fund managers have started providing Islamic finance-based solutions. Interestingly, demand for such products is not limited by religious faith as they provide an alternative risk-return framework.

The worry has always been how to understand basics of Islamic finance from pure banking point of view. One need to have the knowledge of not only functioning and structure of Islamic banking products, but also how they compare with mainstream banking. Their impact on accounting and risk management are also two major sources of concern.

This workshop addresses these concerns. You will be taken through an overview of Islamic finance before focusing Islamic banking and products. You will develop an understanding of the products, their accounting aspect, how they influence risk management process, and how they are different from a mainstream banking product.

 In addition to knowledge, you will also be awarded 18 CPE credits recognised by NASBA which endorses the quality process behind the workshop.


The workshop will be useful for anyone who has an interest in Islamic banks. Apart from executives of Islamic banks, this course will be useful for finance officers, treasury managers, financial controllers, and others working in organisations having interaction with Islamic banks. Executives in audit firms and risk management service providers will also benefit from the session.  

Join us on 20th to 22nd April 2022 9:00am to 4:30pm - Face to Face TRAINING in London!

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